Watch our TReO Tutorial videos
Need a hand managing your account online? Watch our TReO Tutorial videos and learn how to easily update your account today.
- How to download your TReO invoice into Excel
- How to add or delete a vehicle
- How to update your licence plate number
- How to nickname your vehicle
- How to order a decal online
- 604-516-TREO (8736)
- 1-855-888-TREO (8736) toll-free outside the Lower Mainland
Phone service is available from 7am - 8pm, Monday to Friday and 8am - 8pm, weekends and holidays. We also offer phone service in the following languages:
Send us an Email
Visit a Customer Service Centre
Visit us at one of our conveniently located Customer Service Centres.
Dispute a Charge
If you feel you have been incorrectly tolled and need to dispute a charge, follow these simple steps.
Order a Replacement Decal
Simply give us a call or visit one of our customer service centres to request a new TReO decal for your vehicle and cancel your old one.
Follow us on Twitter
For the latest in updates, follow us on Twitter: @treoportmann
Check in with us on Facebook
Check us out on Facebook at facebook/theportmannbridge