Understand Your Bill

How to read a TReO bill

You may have some questions about how to read your statement. Below is a sample of what a TReO bill could look like. Please roll over the help icon icon for a more detailed explanation with easy to read descriptors.   

If you still have questions about your bill, please call TReO at 604-516-TREO (8736) to speak directly with a customer service representative.


Enter this number to set up online bill payments with your bank

Balance from the previous month's statement

Your total monthly toll transactions for the Port Mann Bridge

Your total monthly toll transactions for the Golden Ears Bridge

Total monthly adjustments (such as NSF fees) and refunds

Total tax. Please note that tax is not charged on tolls

Total amount of interest accrued this month

Port Mann Bridge tolls + Golden Ears Bridge tolls + adjustments + taxes + interest = total new charges for both bridges

Total amount paid this month

Your new account balance for both bridges

Date that payment will be automatically charged to the payment method linked to your account

With a payment method on file, the total will be paid automatically on the processing date, ensuring payment is received by the due date

If you are unregistered or do not have a valid payment method on file, payment is required either online, through your bank, by phone, in person or by mail with your payment stub

Shows that your vehicle is being verified by your licence plate

List of Port Mann Bridge trips read by your licence plate

Date and time of travel over the Port Mann Bridge

Direction of travel over the Port Mann Bridge

Shows the transaction as a Port Mann Bridge toll, fee or discounted rate (example: HOV)

Size of vehicle crossing the Port Mann Bridge

Toll charge per trip over the Port Mann Bridge

Subtotal of Port Mann Bridge toll charges read by your licence plate

Total Port Mann Bridge toll charges read by your licence plate

Shows that a decal is associated with your vehicle. To identify which vehicle these trips belong to, please see the decal number attached to your vehicle

List of Port Mann Bridge trips read by your decal

Total Port Mann Bridge toll charges read by your decal

Shows that a decal is associated with your vehicle. To identify which vehicle these trips belong to, please see the decal number attached to your vehicle

List of Golden Ears Bridge trips read by your decal

Date and time of travel over the Golden Ears Bridge

Direction of travel over the Golden Ears Bridge

Shows the transaction as a Golden Ears Bridge toll

Size of vehicle crossing the Golden Ears Bridge

Toll charge per trip over the Golden Ears Bridge

Subtotal of Golden Ears Bridge toll charges read by your decal

Total Golden Ears Bridge toll charges read by your decal

Additional fees (such as NSF fees) and refunds applied to your account

Description of additional fees and refunds

Total amount of adjustments and refunds for the month

List of payments made this month