Tolling Exemptions

Tolling Exemptions

There are certain vehicles and drivers who are exempt from being charged the toll to cross the new Port Mann Bridge. These categories of travelers are listed in the following chart.                         

All exempt users (except for emergency vehicles and ambulances) are liable for all tolls incurred by crossing over the Port Mann Bridge until:

  1. Your exempt status is approved and registered in the TReO system.
  2. Your vehicle is using a registered TReO decal.

Toll exemptions granted by TReO apply only to trips taken on the Port Mann Bridge and does not apply to travel on the Golden Ears Bridge. 

Exempt Users Proof Required for Registration Annual Renewal Required
Emergency Vehicles
(Fire, Police and RCMP)
Fleet ID No
Ambulances
(Owned or operated by or on behalf of BC Ambulance Service)
Fleet ID No
BC Transit and TransLink 
(Buses and handyDART)
Fleet ID and Company Contact Information Yes
Passenger Transportation Pool Vehicles
(Occupied by 6 or more people and operated as a van pool, e.g. Jack Bell Vanpool)
Vehicle licence plate numbers or Fleet ID and Company Contact Information Yes
Taxis Passenger Transportation Licence (issued by Passenger Transportation Act) and Licence Plate Number Yes
Persons with Disabilities Vehicle
A BC resident with a permanent disability. 
One of the following:
  • A Release of Personal Information form issued by the Ministry of Social Development and Social Innovation
  • Official documentation of Canada Pension Plan Disability
  • A stamped doctor's certification of permanent disability
Required every five years

Persons with Disabilities

What are the criteria for exemption?

To be eligible for a persons with disabilities exemption, drivers must:

  • Be a BC resident
  • Own or lease the exempt vehicle
  • Install a TReO decal on the exempt vehicle
  • Provide documentation for one of the following:
    • Persons with Disabilities (PWD) designation from the Ministry of Social Development and Social Innovation
    • Have been approved for and are currently receiving Canada Pension Plan Disability Benefit
    • A signed physician's certification of permanent disability
  • Drive a small vehicle (car, pick-up truck or SUV less than 6 metres long and 2.3 metres tall)

What do I need to do to apply for the exemption?

  1. Either call, visit one of our Customer Service Centres, or click here to request the TReO Application for Port Mann Tolling Exemption.
  2. Provide the following information with the signed application form.
    • A copy of your current ICBC insurance and vehicle registration papers
    • Provide one of the following:
      • Persons with Disabilities (PWD) designation from the Ministry of Social Development and Social Innovation:
        A copy of your Ministry of Social Development and Social Innovation disabilities assistance cheque stub OR a copy of a letter from the Ministry of Social Development and Social Innovation confirming your Persons with Disabilities designation. Additionally, a copy of the Release of Personal Information form (HR0095) issued by the Ministry of Social Development and Social Innovation.
      • Official documentation of Canada Pension Plan Disability Benefit:
        Official documentation verifying that you have been approved for and are currently receiving the Canada Pension Plan Disability benefit. Please contact Service Canada at 1-800-277-9914 to request this official documentation. Please note CPP cheque stubs are not acceptable documentation.
      • Physician Certification:
        Completion of the Physician Certification section of the TReO Application for Port Mann Tolling Exemption - PWD form. If used, this section of the form must include the physician's name, address, signature and valid CPSID number. 
  3. Submit the TReO Application for Port Mann Tolling Exemption along with copies of the required documentation listed above:
  4. Once approved, your exemption will be valid for five years. The expiry date will coincide with the date your application is approved. At any time during that five year period TReO may contact you to validate or reconfirm your exempt status, which may include resubmitting documentation.
  5. Every five years, you will need to submit a new application and the required documents to support your proof of disability and maintain your exemption from paying tolls on the Port Mann Bridge. Please note that only applications with all required documentation will be processed and approved for renewal.  

For more information on toll exemptions as laid out in the Transportation Investment Act, please click here.