Installing your free TReO decal
Watch this video for step-by-step instructions on how to install your decal.
Attaching your decal is quick and simple: just watch the video
above or follow these straightforward
Please note that decals have not been assigned to a specific vehicle and will be automatically linked the first time you drive on the Port Mann Bridge. If more than one decal arrives in your welcome package, you can install any of them on your vehicles.
The diagrams will help you attach the decal in the right spot. Please make sure you don't bend or damage your decal. The decal will not work if you try to remove and reapply it.
Removing your TReO decal
Should you need to remove your TReO decal, simply peel it from your windshield and discard. Any remaining adhesive can easily be removed with windshield cleaner or rubbing alcohol. Please be aware that removing your decal will destroy it and decals cannot be transferred between vehicles. Please advise us as soon as possible if you damage, lose, or remove your decal, sell your car, replace your windshield, or report your car stolen. Although, we will need to cancel your old decal, we'll ensure that your discounts will still apply while you wait for your replacement decal. If stolen, TReO will cancel your decal as of the date that the theft is reported and you will not be required to pay tolls for any unauthorized use.
Should you need a new decal in the future, simply order a replacement decal for your vehicle. If you have cancelled your account, you will need to register for a new account.
Do you also drive the Golden Ears Bridge?
The Port Mann and Golden Ears Bridges are interoperable, which means when you register with an automatic payment method and install a TReO decal, you can manage your Golden Ears tolls through your TReO account, with a new combined bill. Your decal will be activated the first time you drive over either bridge and your travel will be tracked automatically. It's the simplest way to cross and pay tolls, plus you'll be sure to get the best rates on both bridges.
Please be aware that you need a properly working decal installed on your car, for your TReO account to track your Golden Ears Bridge trips. If you need to order a new decal, simply login to your account and go to My Vehicles & Decals. From here click the Request a Decal button and follow the steps. Once it arrives, please install your new decal right away to continue receiving a combined bill.