Replacing Your Decal

Order a replacement decal

If you damage your decal, sell your car, replace your windshield, change your licence plate number or report your car stolen, you will need to order a replacement decal for your vehicle.

Simply login to your account online and go to My Vehicles & Decals. From here click the Request a Decal button and follow the steps. Once it arrives, please install your new decal right away to continue receiving TReO discounts and remain eligible for combined billing.

Need a hand ordering your decal online? Watch our step-by-step tutorial video to help you learn how.

If your vehicle is stolen, TReO will cancel your decal as of the date that the theft is reported and you will not be required to pay tolls for any unauthorized use.

Update your account

Please note that if you change your licence plate number you will also need to update your TReO account by deleting your vehicle and adding it back with your new licence plate number. Simply login to your account and edit your vehicle.

If you have any troubles updating your account, watch our latest step-by step tutorial video on changing your licence plate number.

Until you update your account, your licence plate number will not be recognized as a registered vehicle in our system and it will not be eligible for any registered discounts.